Refund policy.

How to request a refund

All refund requests, including cancellations, must be submitted through the learner's own MySEDA account. Requests sent by email or through third parties are not accepted unless SEDA has approved another method. Cancellation terms must be provided before payment.

Visa refusal or refusal of entry

Refund requests for visa refusal or refusal of entry are assessed for eligibility under the applicable terms. Eligible requests are processed within 20 working days once the complete request is received. Submit official refusal evidence through the learner's own MySEDA account.

Cancellation before the course starts

A cancellation request made before the course starts is assessed under the cancellation terms provided before payment and the fees paid. Notify SEDA at least 14 days before the course starts; a €250 late-change fee applies to changes or cancellations notified later. The standard €250 administration fee applies to refund and cancellation requests, except where SEDA cannot provide the course. The €250 refund administration fee, the €250 late-change fee and the €250 course deposit are separate charges. This applies to learners who need a visa and to learners who do not. Any charge will not exceed the amount stated before payment, and SEDA confirms the outcome in writing.

• Visa-required students cannot receive a refund for cancelling once the visa has been approved.

Illness before the course starts

Illness before the course starts is assessed with medical evidence submitted through the learner's own MySEDA account. If you are in Ireland, the evidence must be from a doctor registered with the Irish Medical Council (IMC).

SEDA cannot provide the course

If SEDA cannot provide the course, the learner may continue, transfer or receive a refund. No administration fee is charged.

Exceptional circumstances

SEDA may consider other exceptional circumstances case by case, taking into account the timing, the services already provided and any non-refundable costs. SEDA is not obliged to grant a refund in these cases.

No-refund situations and other requests

There is no refund for a change of mind, withdrawal after the course has started, no-show, expulsion or false information. A student who has not attended within two weeks of the course start is treated as a no-show; after three weeks, expulsion applies with no refund and a right of appeal: if you want to appeal, you must do this within five working days, to the Expulsion Appeals Panel, which decides within two weeks. An approved deferral must be used within 12 months. For other requests, the College decides a complete request within 10 working days. Any approved payment is made to the original payer by the original payment method within 20 working days of the decision, and no later than two months.

Appeals and contact

Submit a written Refund Appeal Form to the Course Refund Appeals Panel. The outcome is issued within five working days of the panel's next meeting. For help, contact us at info@seda.ie.

Learner protection

SEDA College students on long-stay courses are covered by All Student Academic Protection (ASAP), policy PCNSEDA514, a combined learner protection and private medical expenses insurance underwritten by Starr Europe Insurance Limited and administered by Academy Plus Insurance, 73 Lower Leeson Street, Dublin 2 (01 529 0840, askme@academyplus.net). If SEDA ceased to trade, learner protection pays for you to finish your course with another provider, or refunds the fees you have paid if that is not possible. Cover confirmed by Academy Plus, May 2026.